❌ Why Your Affiliate Payout Is Delayed or Failed
If your affiliate payout has been delayed or hasn’t been processed, it may be due to missing or invalid verification elements on your Beacons page. Our system uses automated checks to verify the legitimacy of all creator accounts before releasing payouts to protect against fraud.
✅ What We Check Before Sending Payouts:
To verify your account and process your payment, our system looks for:
At least one active social media link (ex) TikTok and/or Instagram)
Your Beacons URL listed as a link in your bios on your socials
Your product visibly listed on your Beacons page
If either of these elements is missing, your payout cannot be processed until they are added and your page is verified.
⏱️ Clarification on the timeline for "Instant Payments"
Regarding "instant payments" for Affiliate Commissions, these become immediately available for cash out in your Beacons dashboard, but once you cash out, the funds typically take 5–7 business days to arrive in your PayPal account.
⏳ During peak payout periods, it may take a little longer—closer to a week—based on current transaction volume.
🚨 Common Issue: Invalid TikTok or Instagram Links
In some cases, your payout may be held because your TikTok or Instagram links are invalid or outdated.
To fix this:
Go to your Design tab
Click “Edit Profile”
Then click into “Edit Social Icons”
Update your TikTok and/or Instagram to valid, active links
📹 Step-by-Step Video Guide
Watch this quick Loom for a full walkthrough:
💡 Tip: Add Your Product to Your Page
Make sure your affiliate product is clearly listed on your Beacons page so we can verify your participation in the program.
❓Need More Help?
If you’ve updated your page and are still having issues, or if you’re unsure what’s missing, don’t hesitate to contact our support team. We’re here to help you get paid!