As clearly mentioned in our Terms of Service, under the "Subscriptions" and "Refunds" section, all paid subscription fees are non-refundable, except when required by law. We kindly request you to refer to the section of our Terms of Service.
We understand that situations may arise where you may require extra assistance with this. In this situation, we are willing to offer you a pro-rated refund. Please email [email protected] if you have any other questions.
Thank you for your understanding.