If you're looking to leverage your Shopify storeās customer data for targeted marketing or integration with other tools, importing your audience data is a crucial step. Whether you're transitioning to a new platform, analyzing your customer base, or simply exporting data for backup purposes, hereās a straightforward guide to help you import your audience from Shopify.
1. Export Your Customer Data from Shopify
Before you can import your audience elsewhere, you need to export your customer data from Shopify. Follow these steps:
Log In to Your Shopify Admin Panel:
Go to Shopify Admin and sign in with your credentials.
Navigate to the Customers Section:
From the Shopify admin dashboard, click on āCustomersā in the left-hand menu.
Select the Customers to Export:
If you want to export all customers, click the checkbox at the top of the customer list to select all. Alternatively, you can filter customers by specific criteria (e.g., tags, segments) if you only want to export a subset.
Export the Data:
Click the āExportā button located above the customer list.
Choose the export format:
āAll Customersā to export the entire customer list.
āSelected Customersā to export only those you have selected.
āCurrent Pageā if you want to export the customers currently visible on the page.
Choose the file format you need, typically CSV (Comma Separated Values), as itās compatible with most platforms.
Download the File:
Shopify will prepare the export file and send you an email with a download link. Download the CSV file to your computer.
2. Prepare the Data for Import
Depending on where you plan to import your data, you might need to format or clean up the CSV file. Common preparations include:
Reviewing the Columns: Ensure the CSV columns align with the import requirements of your new platform. Typical columns include customer name, email address, phone number, and address.
Removing Unnecessary Data: Delete any columns or rows that arenāt relevant to your import.
Ensuring Data Consistency: Make sure all entries are correctly formatted and there are no inconsistencies (e.g., missing email addresses).
3. Import Your Data to Beacons
Head to your Audience Manager
Find the Import Tool:
Locate the import or upload tool
Upload Your CSV File:
Follow the instructions provided by your new platform to upload the CSV file. This usually involves clicking an āImportā or āUploadā button and selecting the CSV file you prepared earlier.
Verify Your Data:
After the import is complete, review the imported data in your new platform to ensure that everything has been transferred correctly. Check for any discrepancies or errors.
4. Confirm and Test
Send a Test Email:
To ensure that your audience has been correctly imported, consider sending a test email or campaign to a small segment of your list.
Monitor for Issues:
Keep an eye on delivery rates, open rates, and any bounce or unsubscribe notifications to make sure everything is functioning as expected.
Clean up the list if needed!
If you have any other questions, please contact our creator support team
by emailing [email protected]!